Happy Customers Say it All!

When we developed Oqrapp, we were quite sure that it will turn out to be revolutionary for businesses which are struggling position in the top results of search engine rankings. And fortunately, our findings released that it has performed beyond expectations and our clients love it. Oqrapp is fantastic! It has empowered our clients in evaluating the expectations of their customers. They bought into action the suggestions put forward by their customers through this tool and rejuvenated their visits. Many of them believe that it's audio and video reviews feature is remarkable. A client quoted- "Our Company used Oqrapp, and we were amazed to espy, how well it turned out for us across the web. The positive reviews enhanced our site visits and search engine rankings stupendously. I wonder what magic have they done in our endeavors. Hats off to the creators!" 

Oqrapp has far exceeded the rest. It just paid off to our constant efforts of building a smart relationship between our clients and their customers. It is relatively easy to use, and our clients believe that its approach and execution is outstanding throughout. A smart feature of this online reputation management tool is its ability to share on social media in real time. Social platforms are leaving no stone unturned to enhance customer reach and provide the most reliable solutions to the query seekers. One of our clients who is a restaurant owner quoted, "Oqrapp is colossal... It made me figure out the customers whose reviews upturned from negative to positive ones. Thanks a load..."

Oqrapp is HIPPA compliant, and it keeps privacy protected for all clients. This overall rating widget is receiving huge acclaims, and our clients are recommending it with a strong urge. They say that it is one of the productive tools ever as they were able to trigger their brand offers and specials without pointing the need for writing lengthy emails. One of our clients who is a manager in a reputed IT firm says, "Oqrapp has it all. It is exactly what the businesses like us were striving for, and we couldn't be more pleased." The tool's integration with Facebook, Yelp, Pinterest, and Twitter is attaining significant attention.

If you still don't own it, then ring into us and learn from us how it can help your business grow. We give a free consultation, and we can help you explain the importance of this online reputation management tool.

Online Reputation Management for Restaurants

Don't you think that your restaurant's reputation across the web lays a significant impact on your sales? Believe it or not, but, 97% of people read online reviews while 68% people trust them to drive their way in its conformance. Your review book may confine the negative reviews just to yourself or your staff, however, online reviews will expose them openly in front of the whole world. Customers have grasped the benefits of digitization favorably and many of them hardly leave a chance to take their reviews on the web. No one is authorized to delete or modify the submitted reviews, and hence, one has to face consequences of the negative reviews.

We have a way out to know the customer's feedback in a manner that negative reviews get posted only to your account, and just the positive feedback gets displayed on search engines. To accomplish this, you would need to use Online Reputation Management (ORM) tool for your restaurant. 

How ORM works?

A pre-requisite for ORM to function for your restaurant is that you must know the email addresses of your customers. ORM sends a feedback link to a customer's email address which contains a questionnaire customized by you. Once the responses are submitted, you can review them. You can retain negative reviews with yourself for process improvement and connect personally with your customers to apologize & learn more from them about your services. To display positive reviews on search engines, you can trigger a copy paste link on the customer's email address which asks the customer if he/she is willing to paste the reviews on the search engine. If the customer copies the positive reviews on the web, then your branding is automatically done. People will follow the reviews, and your sales graph will grow exponentially.

How ORM helps a restaurant business?

The taste of each person differs slightly. However, there are instances where the taste of people varies largely. ORM has specific straight benefits which are listed below:

·         It allows easy reach to customers personally.

·         It helps you in dealing with customer complaints promptly.

·         Psychologically, it projects a right image in customer's mind and helps in maintaining good relations.

·         It is a strategy to build customer trust.

·         It leverages positive impact on customer and helps in minimizing negative reviews

·         It adds a benefit to your restaurant business in comparison to your customers.

·         It encourages online endorsements.

Manage Your Restaurant's Online Reputation

Oqrapp is an ORM which can cater your needs of maintaining your reputation online and build customer trust. There's a massive need for online reputation management for restaurant as in 95% cases people follow online reviews before ringing into a restaurant. To know more connect with Oqrapp team now.

How Online Reputation Management Works

Online Reputation Management

Do you have a business? Did you get negative reviews which are hampering your reputation? Well, we have a solution to mend the differences and captivate your target audience. Ponder about a means which can allow you to stay in a proactive communication with your customers where you can resolve their queries, respond to their feedback and monitor their behavior towards your services. Moreover, in turn, it can enhance your online presence and add brownie points to your cart over your competitors. You can achieve these factors by strategizing your business with an online reputation management(ORM) tool. Let's understand how it works:

·         Seeks responses from customers- Your customer may say 'Thank You!' after you have completed his/her job. However, he/she may not mean it. ORM tool does a sneak peek to gather information on what did the customer felt about the service. Furthermore, offline feedback does not drive online traffic, and you are missing a large scope of your audience if your online presence is not much visible or appreciated. The tool helps you in connecting with your customers. It sends a link to your client's email address which opens a questionnaire. Here they submit the responses and there you are ready to identify their inclination towards your services.

·         Gets testimonials-The testimonial section on your website may not be the potential tab which user may usually be scrolling. ORM helps you in seeking testimonials from your customers. You can then post these positive feedbacks on your social media platforms to engage customer attention and flaunt your pre-eminence.

·         Displays only the positive reviews- Yes! You read it correctly. ORM tool can display the positive feedbacks online and hinder the negative ones. Now, the question arises what happens with the negative comments? ORM tool is a continuous business improvement gear because it posts the negative feedback to your manager or concerned team to notify the loopholes figured out by customers. This way you can adhere to your customer's expectations. 

·         Enhances Google presence- The underlying algorithm of Google's search engine shows customer reviews in two fashions- first, the most recent one and the other being the most helpful one. These both show organic ratings and reviews irrespective of its positivity or negativity. When a customer submits feedback in the questionnaire provided by you, a link is sent by ORM to your business email address as well as to the customer with a link. This web link allows customers to paste their submitted reviews on Google.

Build a Strong Reputation

One Question Reputation App is one such ORM tool which can help you achieve a substantial prestige amongst your customers and your competitors. This tool has received an excellent response, and many businesses are already up to it. What are you waiting for then? Get this now!